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Showing posts from November, 2008

Innovation the Japanese way!

We do need simple solutions but they've got to be ingenious too. The Japanese have always loved fresh fish. But the waters close to Japan have not held many fish for decades. So to feed the Japanese population, fishing boats got bigger and went farther than ever. The farther the fishermen went, the longer it took to bring in the fish. If the return trip took more than a few days, the fish were not fresh. The Japanese did not like the taste of stale fish. To solve this problem, fishing companies installed freezers on their boats. They would catch the fish and freeze them at sea. Freezers allowed the boats to go farther and stay longer. However, the Japanese could taste the difference between fresh and frozen and they did not like frozen fish. The frozen fish brought a lower price. So fishing companies installed fish tanks. They would catch the fish and stuff them in the tanks, fin to fin. After a little thrashing around, the fish stopped moving. They were tired and dull, ...

Client Interfacing

Dealing with any clients in services is an art. In the case of IT, we primarily deal with American clients. It is useful to know how the English language works with them. Some of us may hesitate to speak to the client.Beacuse we are not confident. When we practice the following tips, we can boost our confidence. Interactions with American clients - Useful tips 1. Do not write "the same" in an email - it makes little sense to them. Example - I will try to organize the project artifacts and inform you of the same when it is done This is somewhat an Indian construct. It is better written simply as: I will try to organize the project artifacts and inform you when that is done 2. Do not write or say, "I have some doubts on this issue" The term "Doubt" is used in the sense of doubting someone - we use this term because in Indian languages (such as Tamil), the word for a "doubt" and a "question" is the same. The correct usage (for clients) is:...

Excellent story from Suki Sivam - Diwali Message